Your go-to team for risk evaluation and insights.
James Townsend
With over 30 years of experience in insurance, loss adjusting, and surveying services, James brings unparalleled expertise to the industry. Originally from the UK, he has built a distinguished career in both commercial and domestic claims management, specialising in major loss, fire, flood, structural, and subsidence losses, including natural disaster claims.
As a passionate advocate for innovation and excellence in risk management, James is committed to delivering the highest standards of service. He is a proud member of ANZIIF, IBANZ, and the Institute of Directors, reflecting his dedication to professional leadership and industry best practices.
In his role as Managing Director, James leads the Mainland Risk team, ensuring tailored solutions, expert claims handling, and strategic risk management for clients across various industries.
James Townsend
Director | Christchurch
M +64 21 813 954 | P +64 (3) 356 1098
office@mainlandrisk.co.nz
Luke Bardsley
Luke began his insurance career at just 19, starting in claims before transitioning into loss adjusting. Following the Christchurch earthquakes, he played a key role in navigating a complex claims environment, gaining invaluable expertise. Now based in Wellington, he has worked with some of New Zealand’s most prominent loss adjusters.
With a strong passion for risk management and mitigation, Luke has responded to both local and international catastrophe events. He specialises in domestic and commercial material damage claims and has extensive expertise in contract works (CAR) and liability claims.
As a Chartered Loss Adjuster with ANZIIF and an Associate Member of the Australasian Institute of Chartered Loss Adjusters, Luke is committed to delivering expert solutions and exceptional service in Risk and claims management.